Subject: Seller Sold Fake Rudraksh Beads
My Name: Malviya K Sunil
My City: Hyderebad
My State: Telengana
My Complaint Against: spiritofindia & amazon.in
Complaint Category: Online Shopping
Claim Amount (Approx.): 900/-
My Complaint Description:
Hello Grahak Suraksha,
The seller spiritofindia & Amazon.in selling item by heading as “Ankita Gemstones Real 1 Mukhi 2 Mukhi 3 Mukhi 4 Mukhi and 5 Mukhi 6 Mukhi Rudraksha Bead” is selling all fake rudraksh. I purchased set of 6 different rudraksh for my ailing mother as advised by my family purohitji (Guruji) and 2 mukhi rudraksh broke into exactly 2 halves as if they were pasted and made one. The seller refused replacement or refund and abused my family purohitji calling him "fraud guruji", hurting the religious sentiments of me and my entire family. Even Amazon.in declined my claim and closed my appeal favoring the seller.
Request, please initiate legal action and get me my refund of approx 900/- and also Rs:10,000/- for defamation of my family guruji as the seller sipritofindia replied in an email as a "take and fraud guruji". I have the proof of the email. Another Rs: 5,50,000/- as claim of defamation against Amazon.in who failed to initiate any action against such abusive sellers on their website in-spite of me filing a complaint against the seller with their customer service team who acknowledged having received my complaint.
Thanks & Regards,
Malviya K Sunil