My Name: Pintu satasiya
My City: surat
My Complaint Against: Srinath travel agency
Complaint Category: Tours & Travels
Claim Amount (Approx.): 47
My Complaint Description:
I was traveling surat to pune for that i was book the ticket from paytm in srinath travels agency my ticket detail as per below Welcome! Your ticket is confirmed for DOJ – 04-Oct-2015, from – Surat-Pune, Seat No – C Fare 1372.80. Boarding Point – Sahara darwaja, smc shoping centar9825049723, 0261-2324796,2361255,9427089514, Time – 10:50 PM, PNR No – 48035084, Shrinath Travel Agency – 07925625351. For online booking, visit www.shrinath.biz but before 3 hour of traveling srinath travel agent call me and tell me about breakage of the bus and book my ticket into the gujarat travels. As. Per below detail Dear STA (SURAT)(9632) – SRT Your Booking is Confirm For 1 seats booked for Surat-Pune,04-Oct-2015 at 10:30 PM, Seat No.L, PNR No.48119932, Boarding :Gujarat travels,20,smc shopping center,sahara darwaja 9377011100/88800,0261-2310200,3996699,4011222,9377011100,9377088800, Visit Us: www.gujarattravels.co.in gujarT travels ticket price is 1025 rs and i pay srinath travels to 1372 RS. As per telephonic dissection with srinath travels my refund money is given by gujarat travel agent at birding place but gujarat travel agent refund only300 instade of 347 i report to srinath travel agen but is not take my phone. Gujarat travel agent give me seat L it is already provide to some another person by hand written ticket i rise my issue to Gujarat travel agent but he not give me any answer and miss behave me. I also rise my issue. With conductor he not give any answer and use bad word to me. After long squealer he give me second last bubble seat( searing seat) i book to signal seat near to driver and due to ac sweating hole seat is wet condition it is not in sleeping condition. I book bus multi exile volvo buy gujarat travels bus is in bad condition. This same problem face many passenger. This is not money concern but it is a manipulation with people. I request to you please take some action about my problem.