Star Health And Allied Insurance Company Limited Complaint – COMPLAINT FOR NOT GIVING CASHLESS FACILITY IN THE NETWORK HOSPITAL OF STAR HEALTH INSURANCE COMPANY

Subject: COMPLAINT FOR NOT GIVING CASHLESS FACILITY IN THE NETWORK HOSPITAL OF STAR HEALTH INSURANCE COMPANY
My Name: Saumitra Majumdar
My City: Bagnan
My Complaint Against: Star Health and Allied Insurance Company Limited
Complaint Category: Insurance Companies
Claim Amount (Approx.): 75000
My Complaint Description:
I, saumitra Majumdar, beg most respectfully to state that My wife has been suffering from kidney disease for near about two and half years. I admitted my wife, Monalisa Majumdar to Rabindranath Tagore International Institute of Cardiac Science for AV Fistula and dialysis on 3rd September 2016. I have a family optima health insurance policy in Star Health Insurance. At first I did my Health Insurance in National Insurance. Then I changed it to Star Health Insurance. After that I have been renewing it for three consecutive years. I have the insurance policy of 10 lakh. So I have to pay Rs. 11000 every year to renew the family health optima policy. I have renewed the insurance policy totally for four times without any failure. R N Tagore Hospital is the network hospital of Star Health Insurance. So I admitted my wife there. I thought the said insurance company would pay the hospital bill. I thought I would have the cashless facility there. I submitted all the documents regarding ckd, diabetes and hypertension. But they denied to give the cashless facility. I had to pay all the hospital bills myself. Then I had no liquid money in my hand. I had to pledge my wife's jewellery in Muthoot Finance to pay the hospital bills. Two days before my wife's discharged from the Hospital, I was said from the hospital that Star Health denied to give any cashless facility and the hospital bill was Rs. 46000. And I had to pay the hospital bills, otherwise they wouldn't operate for AV Fistula. So I paid the Hospital bills. But I discharged my wife from there afer paying Rs. 51080 only. Then I had to admit my wife in Health Point Hospital, kolkata, for AV Fistula. There I had to pay Rs. 14500 for AV Fistula. Now she is on dialysis in Shree Jain Hospital, Howrah. Still now she completed eight dialysis. For per dialysis l have to pay Rs. 1200. Star Health Insurance did not pay any of the bills. Please say, why do people do health insurance policy if it will not help me in my need. I want justice.

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