State Bank Of India, Nava Naroda Branch No:11798 Complaint – For Getting Duplicate Pass Book

Subject: For getting duplicate Pass Book
My City: Ahmedabad
My Complaint Against: State Bank Of India, Nava Naroda Branch no:11798
Complaint Category: Banks Complaints
Claim Amount (Approx.): Nill, Required Facelity
My Complaint Description:
Dear Sir/Madam,
I am having saving account with state bank of india, nava naroda branch No: 11798 in Ahmedabad. I have lost my Saving account pass book.For getting new duplicate pass book, I have fills up prescribed form of bank, I have signed it and I sent my son at bank with My ID proof, ID proof of my son and Authority letter on the name of my son to hand over duplicate pass book. Bank is not ready to issue the pass book. They forced me to be present personally. I am working in a private company on the post of Deputy General Manager and my office time is 8.30 A.M. to 6.00 P.M. Also I have to travel 35 Kilometres to reach my company from my residence. Also only to receive pass book I have to take leave for whole day, which is not advisable. In this case I request bank to send pass book by Registered post Or Courier to my residence. But bank is not agree with that also.
Can you help me in this matter?
I request again you to resolve this matter in the interest of customers.

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