Sterling Holiday Resorts (india)limited Complaint – Refund Membership

Subject: refund membership
My Name: amin hasmukh manilal
My City: vadodara
My Complaint Against: sterling holiday resorts (india)limited
Complaint Category: Service Providers
Claim Amount (Approx.): 113473.00
My Complaint Description:
i am member of sterling holiday resorts ltd since 19/12/2014 my customer I.I. :1218119 by paying down payment of rs.22193.00 and then after equal EMI of rs. 4564.00 at every 7th of each months .Till the date i have paid regularly as on last 07.09.16. Now a dayas on 16.09.2016 i have plan for utilization of my first tour with family and informed to the company toll free no:180030002727 to confirm my tour the office barrier till he date not confirmed my tour . every time different person say different excuses to harass the and
1) Says blue/white/red seasons which is not giving me at the start of each year .which is not cleared at the time of being membership.
2) moreover they asked for annual service fees 3300 at the time of membership and now they demand for 6574 almost double.
3) during this dates all are booked
4)in manila ,dharamshala and and kufri there is no proper staying facility they claims 2 bed rooms ,1 bed rooms studio but in this above places no n of above facilities available . the existing facility available in the name of guest room. the such information they never shown in cataloger also.
after hearing all this excuses from office barrier after 6 days i have got account statement and no confirmation till date .
on being members why one can invest in travelling to minimize harassment and unwanted issues likes reservation .
but this peoples never understands the customers feeling and time . now i have decided to cancels membership with 19/.06.2016 and send by mail of my intention to cancels membership and refund my payment at an early date..
for reservation mail i.d : [email protected] and regarding issues rest mail at : [email protected]

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