E-ticket Not Refunded Evenafter Bus Got Cancelled

My Name: pulkit
My Complaint Against: GSRTC
Contact of Complaint Against:
My Complaint Description:
I had booked my e-ticket through website of gsrtc on 30/5/2011 at 8:00pm from ahmedabad to baruch. When i reached to bus station, person at enquiry counter said that bus will not come today. So, i asked regarding refund of ticket, he says that he dont abou it. So, who is concern person and how it can be refunded to my account ?

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