Matrix Cellular International Services Pvt Ltd Complaint – Not Given Full Information Regarding The Services

Subject: Not given full information regarding the services
My Name: Kevat Mody
My City: Baroda
My Complaint Against: Matrix cellular international services pvt ltd
Complaint Category: Service Providers
Claim Amount (Approx.): 23000
My Complaint Description:
On june 19 i went to bali tour, for that i purchased a matrix sim card for free 500 min international calling and 2GB Data for 3999 + tax rental. I was in bali first of all Data plan didnt work. Secondly they didnt inform that i have dial a code before making call other wise it would be chargeable. During trip also once the call stopped going through saying credit limit reached.… Continue reading

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Matrix Cellular Fraud – Money Deducted From Credit Card Without My Knowledge

My Name: Ambar Nag
My Contact No. 9972455166
My Complaint Against: Matrix Cellular International Services Pvt.
Matrix Cellular International Services Pvt.’s Contact Details: 011 26800000
Complaint Category: Mobile Companies
My Complaint Description:
I had taken a Matrix cellular international sim during June 2012 for a 7-day trip to Thailand. However, the service did not work after the first day. I did not have any network coverage after that. On my return I was asked to return the sim but I said I want my security deposit back first. The deposit was never returned by Matrix and I retained the sim.

2 days ago (19-Sep 2012), almost 3 months after my travel, Matrix cellular has illegally deducted Rs.… Continue reading

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