Printer Not Delivered, Zero Complaint Resolution

My Name: Abhishek
My Contact No. 9324565600
My Complaint Against: Infibeam
Infibeam’s Contact Details: 07940260260
Complaint Category: Electronics Appliances
My Complaint Description:
I had purchased Brother DCP-7055 Multifunction Printer from Infibeam on 25 July 2013 and the order no. is 11014284.
The product was shipped on 28 June 2013. However, the product provided to me was an imported piece and hence, came without any warrant. The Infibeam website however, clearly mentioned that the product will have 1 year manufacturer warranty.
It took me weeks to explain this problem to Infibeam, which finally picked up the printer back from my address on 30 July 2013, 1 month after I received the printer.… Continue reading

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