Redeeming Balance Without Informing

My Name: Ashutosh Sompura
My Contact No. 09638666393
My Complaint Against: Vodafone
Vodafone’s Contact Details: 111
Complaint Category: Vodafone Complaints
My Complaint Description:
I had activated plan of Internet 2g at rupees 147 and today on the day of Diwali 13/11/2012 they have charged me almost rupees 800 for using Internet and when I called customer care of Vodafone they said that your plan is deactivated on 2nd of November.
And my point is, if they have deactivated the plan so they are suppose to inform me on the day they are deactivating the plan, and even if they have informed me, that my plan is deactivated so they are supposed to charge me from the next day but they didn’t charge me from 3rd November and they suddenly started charging me on 13/11/2012.… Continue reading

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