Damage Took Place During The Transportion Grahak Suraksha

My Name: Mrs. Mrunal Barve
My Complaint Against: Jagruti Transport
Contact of Complaint Against:
Jagruti Transport
Complaint Category:
Couriers & Parcels
My Complaint Description:
I booked the TV & Fridge with proper packing on 4/5/2012 from Jagruti Transports Andheri Office to make the delivery of the above goods at Ratnagiri.they issued me the transportation receipt. On 12/05/2012 when I took the delivery from Jagrutis Ratnagiri office. The above goods were completely damaged as the TV and Fridge are completly not working they were broken what should I do? I incurred the loss of Rs.20000/-

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