Tango Beach Resort (Mr.Soumik) Complaint – Excess Amount Not Return

Subject: Excess amount not return
My Name: Debyendu Roy
My City: Kankinara
My Complaint Against: Tango Beach Resort (Mr.Soumik)
Complaint Category: Tours & Travels
Claim Amount (Approx.): 4800/-
My Complaint Description:
Dear sir
My company name "Trip 4 Joy".I send 5 customer in "Tango Beach Resort",its situated Neil Island.Date 27/4/2016 Check out 28/4/2016.Hotel total bill 8200/-.As per telephonic conversetion & Mail With Mr Soumik (Manager) ,decided extra amount which pay guest,return my bank A/C.I send advance 3000/- & Guest pay 10000/-,Excess amount 4800/-.Tomprrow mail Mr.Soumik & replied excess 4800/- adjust next guest,not return.This is offseason,nobody travel this time in andaman.Season start November.
My Question :
1) If i send no advance then two room blocked for me ?
2)Booking of time Mr.Soumik said excess amount return (Proved mail) & after check out guest why change your decission ??
3)No booking for andaman upto 6 months,Why the amount will block Mr.soumik.This is totally chitting.

With Regards
Debyendu Roy
[email protected]
9433513512 / 9804109310

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