TATA DOCOMO Complaint – Tata Docomo Deducted My Balance Without My Will

Subject: Tata Docomo deducted my balance without my will
My Name: Ashfaq Ahmed sayed
My Contact No.: 8983107919
My City: Latur
My Complaint Against: TATA DOCOMO
Complaint Category: DOCOMO Complaints
My Complaint Description:
Tata Docomo activated a service called ModelVideoPack on 25 July 2014 and deducted 99.0 rupees from my balance. Please deactivate that service immediately and refund my hard earned money.

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2 thoughts on “TATA DOCOMO Complaint – Tata Docomo Deducted My Balance Without My Will

  1. Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Dear Customer,

    We regret for the inconvenience caused to you.

    We tried to speak to you personally on your numbers to understand your concerns regarding balance deduction. However, we are unable to contact you, since the call was not answered. Please be informed that we have refunded the amount of Rs. 99 vide docket number ABAL129976925 on 26-JUL-2014.

    For further assistance we request you to write a mail to [email protected].

    Thanks and regards,
    Customer Care-Tata Docomo.

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