Tata Docomo,gujrat

sir, i use docomo sim last 1year .i take a new fone j105i and using 48 gprs plan.when i am surfing a free site at that time my balance is diducted .if my balance is 50 then cut 45 and may balance is 30 then cut 25. When i call custumer care they say u download vpa 13 java game.when i have not to download any conten of vpg 13 .and they offten say sory for thise problen.i can’t help in this problem.and they can’t returnd may balance.
I request to u sir. Plase take action agains docomo and give mi the may balance.

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