TATA DOCOMO,JHARKHAND

I acquired TATA DOCOMO monthly 1gb free gprs plan on cost 48 ruppees for mobile. But during downloading and i loosed my talktime money near about 35 ruppees. Now I am not able to access any internet page, It shows “you don’t have enouge balance to make this call”. I have still more than 980MB balance for GPRS usage.
I complaint to customer care BUT still the condition is same.

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