Tata Sky Complaint – Changed My Pack Without Informing

Subject: changed my pack without informing
My Name: jaicky ghumnani
My City: ahmedabad
My Complaint Against: tata sky
Complaint Category: Service Providers
Claim Amount (Approx.): 6105
My Complaint Description:
I am jaicky ghumnani
My complaint is with tata sky dish service provider.before some days i talk about annual pack of my base pack.and they said they are taking my request to senior and u will get call.
Soon i got call they said that your base pack is not available.you can change.i said them that i am satisfied with this pack and i dont want to go for another pack.they said ok you can continue with this pack.and for annually pay 6105 along HD.i agreed them and they ask me shall take request for your pack for anually.i said yes.and they told me that if i change pack then after that i will not get service of my old pack.if u wish after to go back in your old pack then we could not make that.i said ok.i dont want to go for another pack.i want to continue with same pack.they said ok.i take your request.they said you can recharge 6105.i said ok.soon i recharge the amount.they sending me the msg that your request for this another pack has been succesfully register with u.then i call the coustmer care.and i talked them.they are saying that you have made request.then i said them that i had not made any request for changing my pack.they said but the pack u were before is not available.how i change for it.i said but i got the call from your head office.they told me you can continue with your pack.but if u change then u cannot go back to ur old pack as its not available for new.they said that the pack has been changed now we cannot change to your old pack.as soon i said them that i am going to make complaint and gone sue you that you are doing fraud to coustmers.then they said that they are sending request to head office.soon they will make solution.
My tata sky id no is. 1095559280
Rmn no 9825095949.
This tata sky company doing fraud to coustmers by making false comitments.and just tranfering there calls to another another collegues and doing time pass.
So fed up with there service and answers.
Seriously need help.
And want to stop tata sky to make fool to there coustmers.

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