Subject: FOCUS MATERIAL SUPPLIED
My Name: Gomathi Sankaran
My City: Madurai
My State: Tamil Nadu
My Complaint Against: TDEPL, PLOT NO.3, INDUSTRIAL AREA, MOTI NAGAR, DELHI – 110015
Complaint Category: Electronics Appliances
Claim Amount (Approx.): RS.799/- + RS.50/- DELIVERY CHARGES
My Complaint Description:
7/530A Muthuramalinga Devar Street,
NGGO colony,Nagamalai Post
Madurai – 625 019.
Cell No. 9442527326 & 6374834174
Sub: Order Placed for Sony Brand 32000mAh Power Bank with I7 Wireless Headset for Rs. 799/-
Ref: My ORDER NO: DHFS83000599 DATED 23rd January 2019
Wth reference to the above subject, today I received the Parcel through ECOMXPRESS (TN/IXH/IXM-625019 AND on COD basis. I opened the parcel and seen the Power Bank the Model is relating to Sony and it shows MI PLUS and also received with HBC I7 WIRELESS mUSIC eARPHONE v4.1 + EDR WITH CABLES.
I really shocked seen the item of Power Bank Charger, in your advertisement you showed the SONY MODEL but you delive the MI Plus Model. There is no description of the item and no bill, waranty card and every thing.
I contact your phone No. 9953012317 byt the phone is not working and also tried the Phone Number of the Support call No. 08800604895 and 09953012323 but there is no response from the above phone. For your reference I hereby attached photos of the information on top of the bod and also the materials.
Can you replace the above as per the specification mentioned in your advertisement or not.
Are you cheating me? If not clarify the above change of model of MI Plus insteadof Sony Power Bank model within a day or two I will go to make a complaint with consumer court and take legal action on you.
Inform me the further action in this regard.