Ntex Technologies (India) Ltd Complaint – Poor Service And Faulty Service

Subject: poor service and faulty service
My Name: karnati lishitha
My City: khammam
My Complaint Against: ntex Technologies (India) Ltd
Complaint Category: Mobile Companies
Claim Amount (Approx.): 9700
My Complaint Description:
I have bought intex aqua i5 hd mobile on 13/8/2014 from khammam of telangana. i do face issues with the set from the beginning but they are manageable like poor touch.but i got a problem with internet settings and went to the cutomer care center,they have resolved it even, but within a week the mobile switched off and i approched the customer care service once again,they registered the complaint this time i.e on 8/8/2015 as my mobile is still in waranty phase, they kept the mobile with them for nearly two months saying that there is a possibility that company may give a new hand set as the old one has a software mistake and after several visits they handed the mobile but with duplicate parts,like low pixel camera,speakers,meanwhile waranty phase completed, anyways i am in dire need for my mobile and started using it,but within a month it started malfunctioning,this time the so called customer care center staff are saying that battery is dead and it has to be replaced and no guarantee is going to be provided for the newly bought battery and it has to be ordered before 15 days. i am working women and fed up with this hand set. kindly help me to resolve this issue.

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