Subject: SUPPLIED ONE DEFECTIVE MOBILE SET
My Name: SUBHADIP PANDIT
My City: Kolkata
My Complaint Against: THE-EMART
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 10,000.00
My Complaint Description:
I order placed to THE-EMART(On line Shopping Company) for one Nokia Mobile hand set on 21/04/2016. vide order number 5143300006746. After that on 25/04/2016 i received one seal pack mobile hand set from the delivery boy without any verification & checking, when I open the said box the delivery boy tell me before open this packed payment to be cleared. without any verification i requisite money pay to the delivery boy.
After receiving the mobile phone when i switched on i found the said phone did not get response . then i Complain Letter Issued to THE-EMART Company for changing the mobile Phone. After some days i could not received any fit back from the company then i further complain Letter send on 02/05/2016 but till now i could not received any reply or any answer from Company.
So i reluctantly i inform, all the Matters. and i request you please take necessary action in this respect & Solve this Problem as soon as possible & oblige.