Subject: WRONG PRODUCT SUPPLIED
My Name: GOBINDA SIKDAR
My City: 2, ISWAR GANGULY STREET, KOLKATA -700026
My Complaint Against: THE-EMART
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 10000.00
My Complaint Description:
I order placed to THE-EMART(On line Shopping Company). For one Nokia mobile hand set Model no(NOKIAN73) on 14/04/2016. vide order number 51433000062378. After that on 18/04/2016 i received one seal pack mobile hand set from the delivery boy without any verification & checking, delivery boy tell me before open this packed payment to be cleared. without any verification i requisite money pay to the delivery boy.
After receiving the parcel, I found that the said company supplied wrong product to me. then i Complain Letter Issued to THE-EMART Company for changing my product. After some days i could not received any feedback from the company then i several time contact to company for my problem but till now i could not received any reply or any answer from Company.
So i reluctantly i inform, all the Matters. and i request you please take necessary action in this respect & Solve this Problem as soon as possible & oblige.