My Name: Nayee Hardik
My City: Mehsana
My Complaint Against: The Fairstay E-71, Sector – 63, Noida (Uttar Pradesh ), India, Zip code – 201301
Complaint Category: Tours & Travels
Claim Amount (Approx.): 9988
My Complaint Description:
I had book one holiday package of Rs. 9988/- the representive of thefairstay tell me that i will get one Samsung j7 mobile assured gift as a part of company promotional offer with this package and 1year validity. But when I received parasal from fair stay it was local cheap school bag instead of mobile. Also they don't cancel the package nd not refund the money. Dear Mr. Nayee hardik Kumar manharbhai,
Greetings of the day!!!
Thank you for choosing a wonderful holiday package of 3N/4D.
Kindly refer below for the package details:
· The offer is a promotional offer which will cost you only INR 9,988/- .
· Offer stands valid for 3N/4D for India along with all the taxes.
· Offer can be utilized with our listed resort only and our resort is increasing on daily basis.
· Resorts list are subject to up gradation.
· This Offer is valid for 04 persons.
· Offer is not valid for black out period i.e. Offer cannot be utilized between 15th Dec to 10th Jan of each year.
· Offer is non transfer able, non cancel able and none redeem able for cash.
· Offer is valid for 02 year and validity start of the package since the day of transaction with us.
· Offer is stand valid for accommodation only. Meal, Breakfast, Transport, or any other private services will be given if provided by the hotel.
· for hotel booking you need to give 18 days prior intimation.
You will get a welcome kit from Fair Stay within 7 to 10 working days in your registered mailing address with us and it will contain a booking voucher form and for booking you need to fill the Booking voucher form and send it back in to the given address with the help of given instructions and call to our customer care executive.
If you have any objections or issue then please let us know. Otherwise, we will consider it to be acceptable by you.
Please note; No exceptions to the above rules will be entertained.
Note:- Please call us at +91 0120 6500 779 (10:30 am to 6:30 pm) or write to us on [email protected] for any future means of communication.
We wish to inform you that hereby represent / acknowledge and or consent to the best of your knowledge, the following Transactions and Information contained in this Transaction Authorization Letter
Please check the Details Below:
Nayee hardik Kumar manharbhai
38,jayparshwanath Socity,Near NagalPur College,Mahesana
Website / Merchant Name
Holiday Package 3N/4D for 4 members
Details of Acknowledged Transactions by Customer
Date of Transaction
Order / Transaction ID
I declare that above given information is true and correct to your knowledge and all transactions are made at my end. I will NOT be disputing / processing for Charge back / claiming as Un-Authorized AND OR Denying the List of Transactions mentioned in this Transaction Authorization Letter.
I hereby conﬁrm that you have read the above and fully understand and accept all points stated herein.
This EMAIL IS INTENDED SOLELY FOR AUTHORIZATION OF PRODUCT/SERVICES PURCHASED ON WEBSITE http:// thefairstay.co.in// AND IS NOT RELATED TO ANY BANK ISSUES. KINDLY DO NOT provide YOUR BANK / CREDIT CARD ACCOUNT DETAILS.
Thanks & Regards
Phone :-0120 650 0779