Subject: Delivery Of Product
My Name: Rushal Vinod Padhye
My Contact No.: 9920899950
My City: Bhiwandi
My Complaint Against: The Mobile Store
The Mobile Store’s Contact Details: The Mobile Store – Online Department
Complaint Category: Electronics Appliances
My Complaint Description:
I wish to lodge a complaint against The Mobile Store – Online Shopping Department. I have ordered the Phone HTC Desire 816-Grey from The Mobile Store Website on 16/07/2014 with order number 3110301660948 that was available on site. Post submitting the order i have received the mail after 3 days that due to inadequacy the product will be delivered late. I was following up thru mail on [email protected],but not received any response from them, even tried contacting the customer care on 1860-267-6767, but provided number was incorrect. This clear sign of misleading customer, I wanted to cancel my order but could not do it because unable to contact the customer care.and today on 26/07/2014 i have still not received the product.
Requesting you to please take a serious action against such company, who are trying to fool or mislead the customers.