The Nice Tours Complaint – Offer Given Via Mail And Telecommunications Is Not Provided

Subject: Offer given via mail and telecommunications is not provided
My Name: Yashwin Shah
My City: Ahmedabad
My Complaint Against: The Nice Tours
Complaint Category: Tours & Travels
Claim Amount (Approx.): 20,000/-
My Complaint Description:
The Nice Tours have offered one Semsung mobile J 7, if I take one offer for Rs 9966/- This offer was for three nights/four days free for any three/four stars hotel in India. The mobile was offered as a gift. They were pushing very hard saying that this offer is due to the anniversary day of the Company. I paid this amount online. After that no response was there. So I tried to contact them and I was getting all false promises. Once they gave me a docket number of DTDC. I was trying to locate this docket, but after three/four days I could see that this docket was for some other city and not for me. Again I was trying to contact them over phone, as I was not getting any response to my mails, I was given one more docket number. After four days, when I received this docket, I was surprised that they have sent me a lousy backpack and not the Mobile. I am again trying to talk to them, but I don't get any response. Could you please help me on this matter?

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