Subject: Connection not working
My Name: Smita Baria
My City: Vadodara
My Complaint Against: Tikona Digital Networks
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 8000
My Complaint Description:
I would like to inform you that I have requested for new broadband connection of Tikona Digital Networks around three and half months ago in vadodara city-gujarat about the non functionality of their internet services. In the first 15days the connection was working properly, after that i am facing a problem for network connectivity. I have register a complaint to them many times, every time their engineer comes at home and try to use it, it's not working properly. It's happens during last three month. Now i am tired of their service and decide to close the connection. I request you to help me get my payment back. They say it is a prepaid account so In will not get the payment.
Please do the needful. Awaiting your reply..