Tikona Digital Networks Complaint – Net Non Fusible Decler Form Tikona

Subject: Net Non fusible decler form tikona
My Name: Shailesh Patel
My City: ahmedabad
My Complaint Against: Tikona Digital Networks
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 8000
My Complaint Description:
Dear Sir/Madam

Sub : Net Non fusible decler form tikona but can not give proper answer from last week, User ID : 1115751213

I am unable to use net from 09/08/2016, when i complaint in customer i received sms for complain register. But when i phone call to engineer he ask that he arrange two engineer visit for this problem, engineer came on 10/08/2016 they said that your net is not working properly and declare non fusible also ahmedabad team ask that you have to arrange new net our net is not working at your house.

Now this problem is from tikona side but they can not give me any proper answer for it, also they can not give information about refund amount.

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3 thoughts on “Tikona Digital Networks Complaint – Net Non Fusible Decler Form Tikona

  1. Dear Mr. Patel,

    Greetings from Tikona.

    We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

    Regards,
    Tikona Care

      • Dear Mr. Patel,

        Greeting from Tikona,

        Your account is terminated as per your request and also device is recovered from you premises.

        Refund of Rs. 4,281.61 will be delivered at your premises within 20 to 25 working days through cheque.
        Request you to surrender the modem or else you are liable to pay Rs 1,500/- as penalty for breach of the terms of services since you failed to surrender the modem even after sending several intimation from our end.
        For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in

        Regards,
        Tikona Care

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