Subject: FRAUD TRANSATION ON MY CREDIT CARD
My Name: NIRMALKUMAR S DANKE
My City: PUNE
My Complaint Against: FRAUD TRANSATION ON MY CREDIT CARD
Complaint Category: Banks Complaints
Claim Amount (Approx.): 7890
My Complaint Description:
My self Nirmalkumar S Danke holding SBI credit card on which I received telephone call today on 10th Sept 2015 on my mobile no. 9860097195 on behalf of SBI Citrus and offering SBI Discount card along with some gifts.
The lady on phone introduced herself as Neha Sharma and Swati Sharma from SBI and provided my card details mentioned above.
She also explained me the offer and asked me to provide required details to other person to process the request.
After some time other person from SBI has called on my phone and didn’t pick up that phone considering the officer amount of Rs. 7890/- which I don’t want to purchase.
But they directly debit that amount without my confirmation and call me and said “ kay karna he kar lo, ko kuch nahi karga”
It was surprising to see the transaction on my SBI credit card without my validation and approval.
Hence, kindly confirm the receipt of the attached dispute form filled by me and investigate this serious matter.
I have already asked the SBI customer care to block the access of SBI credit card to stop further transactions.
Thanking you in advance for your kind co-operation in this matter and waiting your urgent feedback on this serious issue.