Subject: Money not refunded neither the product is delivered
My Name: Srishti mittal
My City: Bangalore
My Complaint Against: Trip2gateway
Complaint Category: Tours & Travels
Claim Amount (Approx.): 12000
My Complaint Description:
This is a complain against trip2gateway.com..they aren't giving the product nor refunding my money back which is 12000. Since( 25th May )the day on which the payment was made, I have been calling them 30 times every day either they won't be responding the call or after two rings they cut the call. I have the payment receipts as evidence of rs.12,000 which I will present whenever you want. The following details are said by you, Mr.Aman:(senior executive) of company
1. 11,000 money will be refunded on the same day of making payment i.e. 25th May (as I wanted to make a payment on EMI basis).
2. Tracking details will be sent to you within 48 hours of making payment.
3. Within 5 working days I will get my product.(Lenovo laptop)
They deducted 12000 from my account even when I told them I want to pay money on emi basis..which acc to them is 1000 per month..then he told I wl get back my 11k on 25th may which still I havnt got..nor do I hav the product..
As far the truth is concerned neither of these things have happened till date.
Hope u understand my money and time is precious as yours..
Booking id 228674008
According to their offer Lenovo laptop should be delivered to me..