Subject: Not get amount of Mediclaim of my Father even after 4 months of his death
My Name: Chirag baxi
My City: Ahmedabad
My Complaint Against: UNITED INDIA INSURANCE COMPANY LIMITED
Complaint Category: Insurance Companies
Claim Amount (Approx.): 175000
My Complaint Description:
My father Mr. Rajendrakumar K Baxi was insured for mediclaim by united india insurance company limited. (had individual health policy with policy # 0602002815P111028282)
He was declared dead on 14-March-2016 at SAL Hospital – Ahmedabad.
Then I submitted all the relevant bills and other certificates to our Agent Mr. Kamlesh on 18-March-2016.
Then after he said company has keep all the claims on hold in march as due to year end and will be solved after 20-April-2016.
After 20th april I have contacted agent almost every 10 days and always answer was claim amount would be paid next week.
Then I went to company office on 30-june-2016 and meet Mr. Gaurang Shah- DO2 Ahmedabad Manager he said still it was with RO so i went there and meet Ms. Jyotika Benerji she said still the documents were not reached to her so she can not do any thing.
Then I meet Regional Manager MR. Girish Bhargav of Ahmedabad/Gujarat region.He said you are contacting wrongly and need to contact med save health care. This was strange for me as I have receipt from United India Insurance company Limited
After all this MR. Gaurang Shah and Mr. Girish Bhargav had promised me that the claim amount would be deposited in our account max by 7-July-2016 .
However till today on 13-July-2016 we do not have any amount deposited in our account.
Also There is no communication letter or message from agent or company in these 4 months.
Request you to help me on same