Subject: Company not refunding the amount
My Name: Niraj Chauhan
My City: Ahmedabad
My Complaint Against: Vacation Gateway
Complaint Category: Tours & Travels
Claim Amount (Approx.): 7799
My Complaint Description:
I had subscribed a travelling packaged from Vacation gateway http://www.vacationsgateway.co/Website/index.aspx
This company was required to book a hotel for me at Manali. They had confirmed me through email that the booking is done at Chandertal hotel in Manali.
But when I landed at Manali there was no booking made. And so I claimed for the refund from the company. I have taken many email followups but the company had also promised that refund will be given. But even after 2 months approx. of the followups being done, there is no refund received.
Please contact Vacation Gateway at 01206521232/33 for any related concerns. Please help me to get the refund.