Subject: Demand of Payment without INVOICE / BILL
My Name: Purvin Doshi
My City: Ahmedabad
My Complaint Against: VIDEOCON D2H
Complaint Category: Videocon Complaints
Claim Amount (Approx.): 375
My Complaint Description:
Called VIDEOCON D2H Customer care and filled complaint regarding singal not available. They sent their engineers/service guys and they demanded Rs. 200 charge as visit fees and 175 rupees for part replacement. Upon asking for invoice/Bill for the charges they denied giving bill or receipt.
VIDEOCON D2H NO: 75002020
Name: Purvin Doshi
Called VIDEOCON D2H Customer care for the same. They also denied saying that company policy is that they do not provide any bill for amount paid.
Called atleast 10 times to Nodal Officer of Gujarat Mr. Umesh Panchal but unable to reach him.
As per law it is illegal to charge customer and not to provide invoice/bill.
It is unaccounted money going in unknown pocket.