Subject: Refund Money
My Name: Vijay Kumbhani
My City: Ahmedabad
My Complaint Against: Videocon D2H
Complaint Category: Videocon Complaints
Claim Amount (Approx.): 1900
My Complaint Description:
My D2h has completed 3 months.
the engineer came to my home and fixed the issue free 15 days ago.
Today I call to customer care.
They said me you have to pay 170 rupees charge for dish balancing.
I said to D2h operator, why I paid 170 rupees for this issue.
His/Her said to me your d2h is 1-month-old.
But My D2h already 3 months old.
And They said to me our terms and condition had been changed.
I said to customer care, you does not send any message or notification of your terms condition.
Customer care said one word more time "Asudhika ke liye mafi cahunga"
I already paid the 6-month balance to D2H.
I refund my paid money.
I wish to shutdown my d2h.