We have applied for videocon d2h connection on 8-12-2010 through online system. We have done payment for Rs.4100 and as per on the videocon web site it was written that we will get 12 months service and 4 months as a free service.
But after 4 months(12/4/2011) we are not able to get the service. After repeatedly called to customer care of videocon till we haven’t received proper response and we have wait for 5 days but we are not able to get your services.
customer id is–>>30250908.
The order is registered with the name of Samir Joshi. We had done payment through ICICI credit card and after confirmed with bank that amount is deducted from the account, the customer care representative is saying that in videocon system the amount is not shown as 4100 its only showing 300 Rs.
Now I again recchreg rs 100 for temproray basis so i want to full amount transaction.