Videocon Tv Complaint – Foulty Tv Sale & Not Repairng Service Well At Service Station

Subject: foulty tv sale & Not repairng service well at service station
My Name: DIVYESH BHAJIKHAU
My City: surat
My Complaint Against: videocon tv
Complaint Category: Videocon Complaints
Claim Amount (Approx.): 36990
My Complaint Description:
RES, SIR
I CAN ASK THE COMPANY VIJAY SALES FROM BUY MY TV & VIDEOCON(COMPANY TV) AFTER SALES YOUR RESPONSIBILITY OVER FROM YOUR CUSTOMERS, KINDLY NOTE THAT ALSO, I CAN BUY THIS TV ON DT-07/11/2015 IN THIS 9 MONTH I HAVE PROBLEM IN MY TV 3 TIMES , 2 TIME LED PANEL PROBLEM & THIS TIME CIRCUIT PROBLEM . COMPANY PROVIDE ME FAULTY TV , TV DETAIL VIDEOCON SMART DDB LED VJU40FH18XAH + DSP475U * S68 (SR NO. 111015110152800165).

KINDLY NOTE THAT MY VIDEOCON TV IS NOT WORKING LAST 8 DAYS , YOUR TECHNICIAN VISIT MY HOME AND DIAGNOSIS TV'S PROBLEM AND TOLD ME WE CAN RECEIVED PARTS FROM COMPANY AND THEN WE CAN CHANGE THE PARTS. THEN I CAN TALK TO SURAT TECHNICAL STAFF ON DATE – 29/09/2016 ON MOBILE NO # 8154005756 (MR. ANIL) THEY TOLD ME YOUR TV PARTS RECEIVED IN WITHIN 4 DAYS THEN WE REPLACED PARTS. NOW AFTER FIVE TO SIX DAYS PASS THEN I CAN AGAIN CALL ON DT-06/10/16 BUT NO ONE RECEIVED CALL , AFTER NEXT DAY ON DT-07/10/2016 I CAN AGAIN CALL TO ABOVE MOBILE NO. THEY TOLD ME YOUR TV PARTS NOT RECEIVED AT YET WAIT FOR ANOTHER 4 DAYS. VIDEOCON COMPANY SERVICE HEAD OF SURAT (MR. JATIN MOBILE NO . 8140407702 NOT WORKING) & AREA IN CHARGE (MR. DINESH MOBILE NO : 7046090589) NOT PICKUP MY PHONE.
I CAN HELPLESS TO SOLVE MY PROBLEM , SO I CAN REQUEST YOU PLEASE SOLVE MY PROBLEM.

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One thought on “Videocon Tv Complaint – Foulty Tv Sale & Not Repairng Service Well At Service Station

  1. Dear DIVYESH BHAJIKHAU,

    We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

    In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

    Regards,
    Videocon Online Team

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