Subject: online recharge amount debit in my account but not recevie d2h balance
My Name: Avinash wasudeo hadole
My Contact No.: 7567966911
My City: surat
My Complaint Against: videocond2h
videocond2h’s Contact Details: customercared2h.com 07355873558
Complaint Category: Videocon Complaints
My Complaint Description:
I had communicate with your customer care about my problem. I did d2h online recharge through www.videocond2h.com.
I find debit in my icici a/c of Rs.250, but not received d2h balance in my account.and her are all details
Recharge Transaction Id : SB7541314
Recharge amount : 250/-
Recharge date : 09/01/2014.
Recharge time :09:28 AM.
Recharge Type : Online Recharge.
Recharge Payment Type : Icici Debit card.
My Complaint No : 206094305.
My Customer Id : 107030261.
My Icici Bank A/C No : 085201503584.
I had attached my mini statment for the same recharge problem date 9/1/2014 and my today’s ministatement also.
I had communicate with customer care , he asking about Bank statement, why should I suppose to give my bank statement though I provided Transaction Id. Plz take suitable action so that I get full refund of Rs.250/-.