Viral Deal Complaint – Order Not Reached

Subject: Order not reached
My City: Deodurga
My State: Karnataka
My Complaint Against: Viral deal
Complaint Category: Handset Complaints
Claim Amount (Approx.): Rs 698
My Complaint Description:
Sir I booked mobile MADNESS MOBILE [email protected] ONLY. Via internet through my state bank debit card on 13/10/17 to viral deal and I got sms that my order number 128031000102657 and 128031000107794 when I tried to contact customer care 09025340077 the number is not responding.when I checked viral deal website it showing my epayment received by the company. Till today I didn't Mobile or got refunded amount back. Kindly look into the matter and delivery the mobile or refund the amount from viral deal

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