Subject: call rate over charged
My Name: Ashok Hirpara
My City: bharuch
My Complaint Against: vodafone
Complaint Category: Vodafone Complaints
Claim Amount (Approx.): 8
My Complaint Description:
I am using prepaid vodafone sim card and as per the scheme charges for Voda to voda 1 rs/Mnt and Voda to other 1 Rs /Mnt.
Voda to all STD 1.5 Rs/Mnt.
On date 12.07.2016 at 13:54 i have talked to 8128927009 for 2132 seconds and vodafone charged me 42.64 rs and as per plan given by vodafone it will incure 36.00.
I have also complained to Vodafone but nobody respond to my complaint.
I have also recording available of Vodafone customer care for which i demand some help.
Pls look into the matter and take necessary action agains this complain.