Subject: i want the skim that vodafone company's employee told me on call of 01/08/2016 at 13:07 PM
My Name: jimesh h patel
My City: khambhat
My Complaint Against: vodafone
Complaint Category: Vodafone Complaints
Claim Amount (Approx.): 50000
My Complaint Description:
i called in vodafone 198 the customer care for asked best skim available for me on 01/08/2016 at 13:07 PM , so she told me that you have 5Rs skim available. in this skim she told me that in gujarati language the first call of the day will charged to "1Rupiyo ane 5 paisa" and after that first call all call of 1minute charge 30paisa to all network..
then after activated that 5Rs skin throw Hdfc mobile banking.. but after acivate that skin i didnt get skim or balance so i called again to vodafone 198 complaint helpline..
so he told me that skimm will be activated in 30 minute..
after call ended I received msg on 13:19 that "All Local mobile calls matra 30p/min. Divas ni pehli minute no call daar 1.5Rs/min rehse. Offer validity 90 divas ni che."
i shocked that first minute call rate is "1Rs and 50 paisa" not that there is company's employee told me that "1Rs and 05 paisa"
i activated that skim for 1Rs and 05paisa that told me in first call
but vodafone charged me for 1Rs and 50paisa..
so i want that for 1Rs and 05 paisa…
i have all recording about all calls that i called to vodafone customer care number 198….
i activated this skim after asking that employee and after i activated so please help me…