Subject: Internet speed low
My Name: Vaibhav Desai
My City: surat
My Complaint Against: Vodafone
Complaint Category: Vodafone Complaints
Claim Amount (Approx.): 577
My Complaint Description:
I have changed my mobile plan from complaintpaid to prepaid before 1.5 months . I am using vodafone sim from last 3 years. I never had problem before regarding internet 3G speed. But when i just moved to prepaid, i am getting 10 to 12 kbps speed. 5 to 6 times i visit vodafone store , they issued me 2 new sim card which they call 4G network. But still my problem not solved by them. I have already recharge 2 services for 3G plan. Now my plan duration is also over and i have used 2G speed in it. I suffered a lot due to this but they didn't help me out from it.
Please do the needful regarding this.