Subject: Vodafone Complaint – CUG Plan Change- Without Intimation
My Name: Debashis Kumar Biswas
My Contact Email ID: [email protected]
My City: Kolkata
My Complaint Against: Vodafone
Complaint Category: Vodafone Complaints
Claim Amount (Approx.): 1000
My Complaint Description:
Dear Sir / Madam,
My self Debashis Kumar Biswas, I used Vodafone CUG mobile connection no. 9830033538 & 9830933538 with monthly rental Rs.99.00 (VG_Corp_IT_99) from 06-NOV-11.
In this plan every month I have received 200 Local, 200 STD minutes, 300 SMS & all CUG call free.
But tariff plan was change in my mobile no 9830033538 by Vodafone from Rs. 99.00 per month to Rs.149.00 per month without any intimation and they additionally charge Rs.20.00 for CUG calling from 27-DEC-14.
Till my another connection 9830933538 is continuing with old plan with Rs.99.00
My humble request to you, get my Old CUG plan & negotiate in bill amount.