Vodafone Complaint – Un Used Mobile Payment Taken For 3 Years

Subject: un used mobile payment taken for 3 years
My Name: nimesh
My City: Ahmedabad
My Complaint Against: Vodafone
Complaint Category: Vodafone Complaints
Claim Amount (Approx.): 5000
My Complaint Description:
before some days i have visited to your vodafone care
in my SBI bank account statement since last 2 year vodafone cut ECS payment by monthly but we did nor remember the number
we came to vodafone ad told you to short out this. we gave written notice to you
for requesting to close our all VODAFONE account related to our company name-
sbi ac no- 33258920611
we gave all our detail ( company,bank acc detail, vodafone customer ID)
after this all detail vodafone executive told me they want mobile number
to close but we did not have mobile number at that time

At same day End of day they told me vodafone have no deduct my payment from last 2 year from ECS from SBI given account number

after it we went to SBI and close our all ECS
now today i got this mail from vodafone
Inline image 1
we got number today- 9909987989
our que-
When we close our ECS same time vodafone send us last 5 digit mobile number but when we went to care they can not help us
when we are not using since last 2 year this number then why bill is continue
( before 7 month MR mohammad canceled all my vodafone postpaid sim cards if you remember MR Mohammad)
if vodafone getting money from my bank account since long time they have to give details for what and which number they are taking money

Our demand:
please give our money back which you takes from ECS from my SBI company account for non used Number

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