Subject: Vodafone Complaint – CUG Plan Change- Without Consent/Intimation
My Name: HIREN GAJERA
My City: VADODARA
My Complaint Against: VODAFONE
Complaint Category: Vodafone Complaints
Claim Amount (Approx.): 500 RS.(Approx.)
My Complaint Description:
Dear Sir / Madam,
My self Hiren Gajera, I used Vodafone CUG mobile connection no. 9909974994 with monthly rental Rs.67.00 (VG_MU_MV_L&T_67) for last 5 years.
But tariff plan was change for my mobile no 9909974994 by Vodafone from Rs. 67.00 per month to Rs.199.00 per month without my consent & any intimation in August 2015. Again Vodafone has changed my plan to monthly rental of Rs. 150 in October 2015.
I have contacted Corporate executive, they answered that they have not requested to Vodafone for Tariff Plan change.
Then I contacted to Vodafone care & Nodal officer, no one is ready to accept mistake.
My humble request to you, get my Old CUG plan (VG_MU_MV_L&T_67) & negotiate in bill amount.