Voonik Complaint – Not Giving Refund

Subject: Not giving refund
My Name: Mrs. Prachi P. Revandkar
My City: Mumbai
My Complaint Against: Voonik
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): Rs. 1,395
My Complaint Description:
Hello sir, I have purchased one Khantil Gorgeous Baby Pink Georgette Gown (CODE: 502342) ) (Order No. R186637725) from Voonik. I got delivery of this gown on 23rd or 24th May 2015. But I had returned it on 26th May 2015. Their man Mr. Devendra had collected this gown from me on 26th May 2015 at 5.30 P.M. After 5/6 days I had called up Voonik. They told me that you will get your refund in a week. After that I had called up them so many time, emailed them so many times. But whenever I called up Voonik, every time I got voice mail message that representatives are busy, we shall call you back shortly. Once I got reply that you sent your Bank details. So next day I had sent my bank details also. Once they told me to send my bank statement copy, so I sent them my Bank Statement scan copy. But they had not taken any action. Above one month have passed. But still I have not got my refund. What should I do? Should I leave water on my refund amount. I am from middle class family. This amount is also very big for me.

Please help me to get my refund as soon as possible.

Thanking you,

Yours faithfully
Mrs. Prachi P. Revandkar

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11 thoughts on “Voonik Complaint – Not Giving Refund

  1. Thanks for your alert, As per our record we have refunded the amount on 9th June, however we’ll look into issue on priority.

  2. Dear Prachi,

    We sincerely apologize for inconvenience caused to you. We have checked all the details and have noticed that we have refunded the amount Rs. 1395 to the bank account (BANK OF BARODA) provided by you on 9th of June with reference number FT506121516025. Shortly you will receive the call from one of our specialist from escalation department to provide you proper resolution.

    We request you to treat this incidence as an exception as at VOONIK. we constantly strive to provide the best of service for our valued customers.

    Kindly revert to us at [email protected] if you have any concerns/queries.

    Thanks
    Team Voonik

  3. Hi Team,

    I have been following with your team since one month,I have got any refund.

    Subject line of the mail- Re: Ticket #1554943 Regarding order- R328757702

  4. Voonik.com – Ticket #1456552 –
    R627287852 refund not happened from 2.5 Month
    Voonik .com not responded from Last 2.5Months, We are getting very Bad Service. We suugest dont by anything from Voonik, if they provide such type of service.
    They delivered wrong product, Frequently followup with By Mail, Phone Call but They just give commitment.

  5. Subject:#1924239 Refund not done
    Similar case for me too.. I had tried calling the customer care no 08066667777.it’s such a EA of time..

    • Subject:#1924239 Refund not done
      Similar case for me too.. I had tried calling the customer care no 08066667777.it’s such a waste of time. And when I mail, customer service executive reply as if they do not understand the language

  6. Hello sir, I have purchased one new arrival black world dress gownform voonik. Ordernumber R688452074-2 Ihad called up voonik so many time but they me that you will get your refund in a week. After that I had email so many time. But they had not taken any action. Above one month have passed. But still I have not got my refund what should I do.

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  8. Order # M5861165706 for product named Sandal Men`s Sandal Musketeers-Olive Yellow Size-10 successfully returned to VOONIK executive was on 16th Oct 2016. But you people have not updated your records and still its showing for product pickup failed. I really don’t have an idea why your executive have not return back such product to Voonik godown , but its not my problem , you need to investigate from your end but I need my money back asap

    I have a return product bill and same I presented to Voonik helpdesk (scanned copy) so many times but still not getting positive response on it, after calling several times from past 10 days ,they simply said everytime that we are working on your issue our executive will call you today but I never receive any call till now.

    Order Number:- M5861165706

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