ATM WIHDRAWAL ON 27/08/2015 FOR 3000/ AMOUNT NOT RECEIVED BUT ACCOUNT DEBITED THROUGH ATM WITHDRAWAL ON 27/08/2015

Subject: AMOUNT NOT RECEIVED BUT ACCOUNT DEBITED THROUGH ATM WITHDRAWAL ON 27/08/2015
My Name: SAILAKSHMI RAMNATHAN IYER
My City: NAVSARI
My Complaint Against: ATM WIHDRAWAL ON 27/08/2015 FOR 3000/-
Complaint Category: Banks Complaints
Claim Amount (Approx.): 3000/-
My Complaint Description:
I HAD WITHDRAWN RS 3000/- FROM ATM ON 27/08/2015 BUT THE CASH WAS NOT DISPERSED ABOUT WHICH I WAS ASKED TO WAIT FOR 24 HOURS AND THE AMOUNT WILL AUTOMATICALLY CREDITED TO MY ACCOUNT. THE CC FOOTAGE WAS SCANNED ON 27/08/2015 AND THE ASKED ME TO SUBMIT DISPUTE CLAIM FORM WHICH I SUBMITTED ON 1/09/2015 . I WAS TOLD THAT I WILL BE GETTING THE AMOUNT WITHIN 7 WORKING DAYS BUT TODAY THE BANK CALLED ME TO TELL THAT THE AMOUNT WILL NOT BE CREDITED AS THE AMOUNT HAS BEEN WITHDRAWN BY ATM. THIS CONTRADICTION WAS NOT EXPLAINED WHEN I MET THE MANAGER AND HE JUST ASKED ME TO FORGET THE WHOLE AMOUNT AS IT WILL NOT BE CREDITED TO MY ACCOUNT. IA AM A VALUED CUSTOMER OF THIS BANK AT NAVSARI FOR OVER 7 YEARS AND MY SALARY IS DIRECTLY CREDITED TO THIS ACCOUNT IN MY BANK. I REQUEST YOU TO LOOK INTO THE MATTER AND HELP ME.I PLEDGE ON THE HOLY BOOK SHRIMAD BHAGVAD GEETA THAT THIS WAS THE FIRST TIME EVER THAT THE ATM FAILED TO GIVE ME THE REQUESTED AMOUNT AND I WILL BE EXTREMELY ANNOYED IF SUCH THINGS HAPPEN AND WILL BE FORCED TO CLOSE MY ACCOUNT WITH THE BANK IF MY ISSUE REMAINS UNSOLVED.

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