Subject: Mobile problem – need refund.
My Name: Mitesh Ahir
My City: anjar
My Complaint Against: www.auxus.in/
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 15000
My Complaint Description:
I m facing many problems on the phone I had the talk with Auxus service customer care they gave me some solutions but it's not working for my problem.
In short this phone is not expected.
So I want the refund for my product. product is packed and ready for me.
Kindly arrange to pick up.
And sir this is my first transaction on eBay and also it's my first transaction on
diggital_estore it's not satisfactory for me.
Please give me resolution.
My order date is maybe 27 Feb and today is 17 march.
My Rs.15000 is invested in this product.
my friend said me eBay is very trusted and reliable site for buying but sir after my this first order I had noticed you are delaying to giving resolution.
but other sites giving resolution in just 2-3 days..
This Rs. 15000 is my all most 3 months salary.
Please understand my critical problem.
i am hardly requesting you to please provide refund as soon as possible.
so please do the need full as soon as possible.
But sir in any case now don't want this product anyway. What I can't trust on this product is ready with packed. Kindly arrange to pick up. See my product is not working is the second thing but my first thing is this product is not expected. I don't want this. Pls provide me refund ASAP. Please
And also, if you don't accept opened product then you can deduct some % from my original amount. But any case I want to return this product…. I want to shop in future on eBay. Don't disappointing me… Pls do the needfull
Sir every shopping sites and sellers like Flipkart, Amazon, snap deal etc can allowed to easily return product then why you can't. ?
the phone is getting hang every time. and its heated from the uper side while I am using that. it's not complete 100% charging. it's take 5 hours to 90% charge. its looks like a basic phone this is not expected while I had bought this phone.
also, this phone is not expected. I have raised a claim on eBay.
please provide me a refund I have packed product like original packing. please arrange to pick.
While i have buy this product from ebay taht mentioned this product is covered in ebay guarantee.