Subject: i got defect product drom Munafa.com and i Complaint to there online website but company says that we can not replace or refund give back.
My Name: kalpesh prajapati
My City: Rajkot, Gujarat
My Complaint Against: www.munafa.com
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 1049
My Complaint Description:
My self Kalpesh prajapati. I would like to inform you that i purchased product ( Samsung bluetooth with Smart watch ) combo of Rs. 999 and shiping charge is Rs. 49.
I got product and when i open and check that but samsung bluetooth is not working tottaly is off. Also same in smart watch that touch screen not work properly.. Also i complaint registerd in Company ( Munafa.com ) but compny replied me that We can not replace and give refund. And company website in show that We give to customer easy and 100% replacement.
I had registed complaint in next day( company policy is registed complaint in 4 Day after delivery product) when i got product.
I send him mail also but i didnt got replay from there.
Give me satisfied Dicision. I want Refund my money..
I give you my product information.
Order number – MUN17166
Order Date – 18-06-2016
Invoice – JWH000531933
SECTOR – 63.
NOIDA – 201301
NOIDA – DELHI , INDIA
TIN NO. 09565721671
SAMSUNG BLUETOOTH AND WITH SMART WATCH COMBO PRICE OF ₹ 999
AS SOON AS POSSIBLE GIVE ME SATSFACTION DICISION.
KALPESH FROM RAJKOT