Subject: REFUND OF ORDER 18964 NOT YET GIVEN
My Name: Avtar Krishan Sharma
My City: GURGAON
My State: HARYANA
My Complaint Against: www.uniqedeal.com
Complaint Category: Online Shopping
Claim Amount (Approx.): 12890
My Complaint Description:
I have canceled my order #18964 on 3rd march of INR 12890 for Samsung galaxy M20 (4GB ram + 64 GB ROM) Charcoal Black. They told me that i will get my refund within 5-7 business days, meanwhile they again book the order with new order number from my uniqe deal account and then i called them that i have canceled my order on 3rd march then how this order #19498 is again automatically placed on 6th march.
They told me that i will be a system mistake and your refund will be delivered within 5-7 business days and meanwhile i got the canceled and refund issued mail to me with new order no. #19498. I have also mailed them at their id [email protected] & [email protected]@uniqedeal.com regarding the issue.
It has been more than 12 days, i have not gotten any refund, site uniqedeal.com is also not opening and the toll free number 1800123369852 is not reachable and couldn't connect.
Please look into this matter.