XIAOMI Complaint – Damaged Scree Of Mobile

Subject: damaged scree of mobile
My Name: Patel Manthan
My City: ahmedabad
My Complaint Against: XIAOMI
Complaint Category: Others
Claim Amount (Approx.): 11999
My Complaint Description:
i have bought Redmi note 3 on 24/6/2016. I opened the box , it is well packed, but the seal of inner box is broken. the i show that the screen is damaged . I had complain many times for return moble and give refund but the company is not responding .
they refuse to give refund and they are not replacing my mobile

here some detail of my order;
order number: 5160621427830384
imei number : 8610375036317943

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