Subject: SERVICE CENTER NOT REPAIRING
My Name: Pritom Mitra
My City: Bangalore
My Complaint Against: Xiaomi
Complaint Category: Mobile Companies
Claim Amount (Approx.): 9000
My Complaint Description:
My self Pritom Mitra, I bought Xiaomi Mi Note phone on January 2015 by Rs 9999 and it was working well until on 22 July 2016 I found it not working, that very day I went to their service center and they said they will take 2 to 7 days to repair it and gave me a bill of Rs 760. But till today they have not returned the phone, as many times I went to them, they said the company is not sending parts and I have contacted their service delivery manager and customer care many times with no help at all.
Please help me in this regard as I believe they can not deny service after sale and that this long.
Unfortunately I end up buying another phone by now, so it is total waste of money and harassment from my side. There are so many people of these sought who comes and goes back and end up buying phone again.
Please help me in this regard.