Subject: Awful service/Pathetic service
My Name: HIREN BUCH
My City: Ahmedabad
My Complaint Against: You Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.):
My Complaint Description:
Hi.. I am using You broadband Internet service (Unfortunately) since last 3 years or more.
In the beginning, the services was very good. Since last 3 months, I am facing poor customer service and Internet service from You Broadband services. On top of it, whenever we call to their customer service team, they are not reachable.
Also, they do not care about their customers and never has solutions. In last 3 years, I found that if any issue occur on Sunday, nobody is there to resolve or even listen to your complaint.
Their representatives and technicians never receive the calls specially when they are aware that there is some issue or outage going on in our area.
Its such an awful service.