You Broadband Complaint – Internet Connection Not Working

Subject: Internet connection not working
My Name: priyank sukhadiya
My City: surat
My Complaint Against: you broadband
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 6000
My Complaint Description:
I am writing this mail for complaint against you broadband, surat. gujarat.

My account no is 1101891
My name is Priyank Sukhadiya

My recent complaint Number is 2016022723443.

I have filed this complaint on 27-02-2016. I have paid all the money for service but not getting service properly. I am calling to You broadband's customer care every other day and still got no solution from them. I am not able to connect to the internet. Every time i call customer care they give me time for next 24 hours. its been 6 days. I have not got solution for my complaint.

I facing connection problem ever since i bought this connection. Whenever my internet strop working i file a complaint and they dont solve it on time. they take 7-20 days to resolve a complaint. And the worst part is whenever you call their executive, they say your complaint will be resolved within 24 hours. but no complaint has been resolve within 24 hours in last 2 years. it takes them minimum 7-20 days to resolve a small issue.

you broadband is a total fraud…. They keep giving me fake promise to start my internet service, many complaints i have filed to you broadband, Still they have took no steps to start my internet service,

My old complaint numbers are as below:
2015081201034
2015082421353
2015090226363
2015112904397
2015122110476
2015122110476
2015121802791
2015121802442
2015121706900
2015121514665
2015121117811
2015120913343
2015120513272
2015122708392
2016012609066
2016012727289
2016020519200
2016020428440
2016021727393
2016022723443
2016030127877

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