Subject: Internet is not working.
My Name: vihar fadia
My City: ahmedabad
My Complaint Against: You broadband
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 6000
My Complaint Description:
Hello sir/ maam
I am vihar Fadia and I am a customer of you broadband internet service.
I have taken 100mbps unlimited plan from Youbroadband . but I never got 100mbps speed . that I have neglected.
But now my internet is not working still 6th January .
I have wasted 600rs to do complain and complain in you broadband customer care(because customer care number is not toll free). But still there is no solution. And no one from customer care is taking interest and responsibility . now they told me that "Jo ukhad na he ukhad lo, grahak surakhasha me bhi Jana he to jao, hame Kuch farak nahi padne vala" and customer care supervisor Mr. Mayank parmar is supporting them.
As a costumer I am facing very bad situation .please help me as your possibility please.